The customer had a 802.11b/g WLAN site survey and installation two years ago with the final service performing as expected. Since that time, the customer has experienced modest customer growth while maintaining employee headcount. New wireless applications are being evaluated along with a possible temporary headcount increase, but the current WLAN performance has noticeable performance degradation. What is the most likely cause of the WLAN performance problems?

An initial meeting has been scheduled for a proposed site survey of a customer headquarters location. Which four types of information would be valuable to collect prior to the formal kickoff meeting? (Choose four.)