What tool is used to estimate the hardware server resources required for an IPCC Express deployment?
What tool is used to estimate the hardware server resources required for an IPCC Express deployment?
which of the following?
The use of 7845-I2 or 7845-H2 servers allows Cisco Unified CCX 5.0 to support more of which of the following?
When using the Call Subflow step, can variables be shared between the parent (calling) flow and the subflow?
When using the Call Subflow step, can variables be shared between the parent (calling) flow and the subflow?
What three tasks are required to add a CRS application?
What three tasks are required to add a CRS application? (Choose three.)
what does it ask?
If an existing script is uploaded to the CRS, what does it ask?
What is the maximum number of agents supported for CCM co-resident installations?
What is the maximum number of agents supported for CCM co-resident installations?
which Cisco Unified Contact Center Express 5.0 packages is the preview outbound dialer available?
For which Cisco Unified Contact Center Express 5.0 packages is the preview outbound dialer available?
What issues notification messages for CRS engine errors?
What issues notification messages for CRS engine errors?
Which step is designed to prompt a user to press or say a single-digit number to perform a specific function?
Which step is designed to prompt a user to press or say a single-digit number to perform a specific function?
Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbo
Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbound call?