Certain tools conduct ongoing polling of a network device or managed system to determine its
status and availability, and they generate an alert (event) for any exceptions that require a
response or action. According to ITIL® v3 framework, which type of monitoring do these tools
perform?

According to ITIL® v3 framework, tools designed to detect and correlate alerts or communications
that have been directed to a listening device or monitoring agent are performing which type of
monitoring?

According to ITIL® v3 framework, what type of Service Operational Management process
monitors all managed occurrences within the managed network environment allowing for normal
operation?

According to ITIL® v3 framework, which type of service operational management process is used
to restore service as soon as possible to minimize operational impact through the managed
network environment?

According to ITIL® v3 framework, which type of service operational management process involves
root-cause analysis to identify and resolve the cause of events and incidents that impact the
managed network environment?

According to ITIL® v3 framework, which type of event is implied when an unauthorized user has
attempted to log onto a managed application?

According to ITIL® v3 framework, which type of event signifies that the memory utilization of a
server reaches (or exceeds) within 10 percent of its highest acceptable performance level?

According to ITIL® v3 framework, which specific Event Management mechanism includes how
events are generated, which data is included in the event record, and where those events are
logged?

According to ITIL® v3 framework, software applications that are designed to support event
management include error messages and codes that clearly indicate the specific point of failure
and the most likely cause. As an organization testing new applications for deployment within the
operational environment, what type of new application testing is highly recommended prior to
deployment?

According to ITIL® v3 framework, which of the knowledge component groups contributes to the
thorough design of event detection and alert mechanisms that are used in event management?