Currently, Ajax is considering implementing an IP contact center for the technical support group. As an interim step, calls to the technical support group need to be distributed in a round-robin fashion. Can this be accomplished?

A.
Yes, with route groups.

B.
Yes, by using call pick-up groups.

C.
Yes, by implementing hunt groups.

D.
Yes, by routing calls via an IVR unit.

E.
No, Cisco Unified Contact Center is needed.