The manager of the Service department wants to set up a direct complaint service where the manager will receive live calls that are identified as coming from this call handler. If the manager does not answer, a message will be taken and sent to the manager.
How can you accomplish this using a call handler?

You have two Cisco Unity servers within one organization. The PBXs they are using are not networked and they do not have overlapping dial plans. Your customer has requested that subscribers be able to address messages to subscribers homed on either Cisco Unity server. What do you need to do on the default location on both servers?

A customer reports that some subscribers can no longer access Cisco Unity Assistant. You suspect their class of service has been changed. Which system report can you run to confirm your suspicions?

Your customer has added five new subscribers to the Cisco Unity system. The new subscribers are in the product management department but they are not able to access the same system features as the other 12 people in the product management team. They are unable to access the Cisco Unity Personal Communications Assistant, and the conversation for the five new subscribers is different from the original 12 subscribers in product management.

What should be done to correct the problem?

You have installed a Cisco Unity Unified Messaging system that uses your customer’s Domino messaging environment. The customer is using Domino 6.0.3. In order for the client workstations to work correctly, which version of Domino Unified Communications service must you use?

What are the three fields you must complete when adding a new subscriber before Cisco Unity will allow you to save your work? (Choose three.)

A new Cisco Unity subscriber notifies the administrator that MWIs are not being turned on or off at their telephone. On further investigation, the subscriber notes that on occasion, the MWI light on the phone flashes briefly and then goes out again.
What is the most likely cause of the problem?

You are the technician installing and configuring a Cisco Unity system. This 32-port system serves 1,000 subscribers. You must configure the ports of the system to provide adequate service to subscribers and outside callers during peak usage periods. How should you configure the ports to accomplish this task?

Your client has used the Cisco Unity Disaster Recovery Backup utility to back up the Cisco Unity version 4.0(3) Unified Messaging server. The client has decided to perform the restore to a new server installed with Cisco Unity version 4.0(4). Which statement is true?

A customer is answering questions in an Interview Box. The caller, when prompted to enter his telephone number, entered touch tones rather than speaking the telephone number.
What does Cisco Unity do with that answer?