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Category: 642-104

UCSE Unified Communication for System Engineers Exam

Which two steps will allow the customer to add these new subscribers with the least amount of effort and the s

Your customer requires that you configure the Cisco Unity system to correctly and efficiently add new users to three main subscriber groups: general users, executives, and outside
sales staff. The 100 general users will have access to the Cisco Unity telephone user interface only. The 30 executives will have access to the Cisco Unity Personal Communications Assistant including Cisco Unity Inbox. The 52 outside sales staff will be split evenly; one half will have access to the telephone user interface only, and the other half will have access to the Personal Communications Assistant and the telephone user interface. All of the outside sales staff will need to have the conversation menu set to Brief.

Which two steps will allow the customer to add these new subscribers with the least amount of effort and the smallest number of subscriber templates and classes of service? Do not use or count the default templates and classes of service. You will be adding new templates and classes of service to accomplish this task. (Choose two.)

What report should you run to develop data on the costs and timing of AMIS calls made by your Unity system?

You have installed a Cisco Unity system for a customer. As part of that installation, you implemented AMIS networking for several contractors from a firm that often works for your customer. You are concerned about the timing and expense of the calls. What report should you run to develop data on the costs and timing of AMIS calls made by your Unity system?

Why doesn’t the integration work?

You are installing a 72 port Cisco Unity system at a site with two telephone switches, a Cisco CallManager, and an NEC NEAX 2400. You installed and configured three Intel Dialogic D120 voice cards in the server and integrated both switches using the Unity Telephony Integration Manager. You configured the first 36 ports to work with CallManager and ports 37 72 to work with the NEAX 2400. When you test the integration none of your calls are transferred to a subscriber.
Why doesn’t the integration work?


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