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Category: 642-427 (v.2)

Exam 642-427: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) (update Sep 8th, 2015)

What is the best solution to this issue?

Your company has a centralized IP Telephony system and branch offices in eight major cities. The
manager of your company help desk recently published local access numbers for external
customers to reduce the costs associated with your company’s toll-free 800 service. However,
when customers call the new local numbers they hear a reorder tone instead of your centralized
IVR.
What is the best solution to this issue?

what is the most likely cause of this problem?

Refer to the exhibit. You have received a trouble ticket stating that calls to local PSTN numbers
are failing. To place a call, Cisco Unified CallManager users dial the access code “9,” followed by
seven digits. After entering the debug voice dialpeer command on the H.323 gateway, you have
the user attempt the call again.

Based on the debug output, what is the most likely cause of this problem?

what is the most likely cause of this problem?

Refer to the exhibit. You have received a trouble ticket stating that calls to international numbers
are failing. To place an international call, users dial the access code “9,” followed by “011,” the
country code, and the destination number. After entering the debug isdn q931 command on the
MGCP gateway, you have the user attempt the call again.

Based on the debug output, what is the most likely cause of this problem?


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