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Category: 642-427 (v.2)

Exam 642-427: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) (update Sep 8th, 2015)

Which of the following can cause this issue?

Refer to the exhibits.

MOH has been configured to run from flash at the BR1 site. The HQ phones and MOH server are
placed in the Default region through the Default device pool. The BR1 phones are placed in the
BR1 region through the BR1 device pool. The region configuration between Default and BR1 only

permits G.729 codec.
When an IP phone user at the HQ site places a BR1 caller on hold, the BR1 caller hears tone on
hold. Which of the following can cause this issue?

which three actions can resolve this issue?

Refer to the exhibit.

The exhibit shows the output of debug isdn q931. An inbound PSTN call was received by a SIP
gateway that is reachable via a SIP trunk that is configured in Cisco Unified Communications
Manager. The call failed to ring extension 3001. If the phone at extension 3001 is registered and
reachable through the gateway inbound CSS, which three actions can resolve this issue? (Choose
three.)

which statement about the emergency call is true?

Refer to the exhibit.

Assume a centralized Cisco Unified Communications Manager topology with the headquarters at
RTP and remote located at the U.K. All route patterns are assigned a route list that contains a
route group pointing to the local gateway. RTP route patterns use the RTP gateway, and U.K.
route patterns use the U.K. gateway.
When a U.K. user logs into an RTP phone using the Cisco Extension Mobility feature and places
an emergency call to 0000, which statement about the emergency call is true?

Which statement indicates the correct resolution or reason for the issue?

Refer to the exhibits.

The HG_MRG that is shown in the exhibit is assigned to an MRGL, which is configured at the HQ
phones.
A call exists between two HQ phones that use G.711 codec. When one of the HQ users attempts
to conference a BR phone across the WAN, the conference fails. The SDI trace shows an error
“No transcoder device configured.”
Which statement indicates the correct resolution or reason for the issue?

D:\job\TestKing\Cisco\642-427\HYPERLINK

Which situation can cause this issued?

Refer to the exhibits.

When the IP phone 2001 places a call to 9011 49403021 56001, the call is sent to the Cisco
Unified Border Element as 40302156001 which is what the ITSP expects to receive. The ITSP
support personnel claim that they never saw the call. Issuing the debug CCSIP message
command on the Cisco Unified Border Element results in the message “SIP/2 0 404 Not Found”.
Refer to the Cisco Unified Border Element configuration, debug voice dial and ccsip messages
exhibits. Which situation can cause this issued?


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