Refer to the exhibit.

You have received a trouble ticket that users cannot place calls to the PSTN.
During testing you discover the gateway is not switching to the secondary call agent when the
primary call agent is unreachable.
What needs to be done to allow the MGCP gateway to use a different call agent if the primary
fails?

LSC validation is failing on a new SCCP IP phone you have just added to the Cisco Unified
CallManager 5.0 cluster. No other IP phones are experiencing any problems with LSC validation.
What can you do to help pinpoint the problem?

Refer to the exhibit.

Voice bearer traffic is mapped to which queue in FastEthernet0/2?

Which log file contains call-processing information from services such as Cisco Unified
CallManager and Cisco Unified CallManager CTI Manager?

You have received a trouble ticket from a user who could not leave a message for John Doe at
extension 2001. The user stated that when the call was forwarded to voice-mail, the Cisco Unity
opening greeting was played instead of John Doe’s greeting. Which three issues could cause this
problem? (Choose three.)

Partition A contains four route patterns. The calling search space assigned to Device B contains
only Partition A. When Device B dials 1136, which of the route patterns will be selected?

Which two methods can be used to correct database replication issues in a cluster running Cisco
Unified CallManager 4.1? (Choose two.)

Your customer has implemented a multipoint control unit to allow conferencing between existing
Cisco Unified Video Advantage users. The multipoint control unit appears to be properly
configured, but users are complaining that when they conference they get audio but no video.
What is the most likely cause?

You are troubleshooting why a user cannot make calls to the PSTN. You are reviewing trace files
and you have found where the user’s IP phone initiates the call but you never see the call go out
the gateway. What is the next step in troubleshooting this issue?

You have two Cisco Unified CallManager clusters each using endpoint authentication. You have
moved a small group of users from Cluster 1 to Cluster 2 and now their phones are failing to
register with Cluster 2. Each phone displays the error message “failure to authenticate on the CTL
file”.
Which step should be taken to resolve this issue?