A customer requests that a 7960 IP phone that is registered to a Cisco Unified Communications
Manager Express enabled router be configured so that the line display name on the phone shows
OFFICE PHONE instead of 5005. Which IOS configuration on the Cisco Unified Communications
Manager Express router must the voice administrator perform to fulfill this request?

Which profile must be added to the end user profile when enabling an end user for Cisco Unified
Presence?

The manager wants to see the user’s last name first when using the Directory button on a Cisco IP
phone. Which Cisco Unified Communications Manager Express configuration command changes
the order of the name directory?

Which two user types are available to a voice engineer adding a user in Cisco Unity Connection?
(Choose two.)

Which type of template should be used when a network engineer adds a new call center agent in

the Cisco Unity Connection?

Which three choices does a network engineer have when adding a mailbox in Cisco Unity
Connection? (Choose three.)

An end user is unable to log in to a voice-mail box. Which submenu does the administrator select
to reset the user credentials?

A voice engineer is updating a user extension in Cisco Unity Connection using the Sync Users
option. Which two settings must be updated in Cisco Unified Communications Manager to
successfully update the Cisco Unity Connection? (Choose two.)

For which three reasons would a voice engineer create a separate user template in Cisco Unity
Connection? (Choose three.)

How many servers can be supported in a Cisco Unified Presence Server cluster environment?