When someone is troubleshooting a network issue, what should be the first step acccording to
troubleshooting methodolgy?

The display on a phone shows the message “Error DB Config” when trying to register to Cisco
Unified Communications Manager via autoregistration. Which two options are ways to fix the
problem? (Choose two.)

Refer to the exhibit.

Which IP address will the IP phones be provided as the TFTP server?

A new user is unable to log into voice mail and no one is able to leave this user a voice-mail
message. Which two options are causing the problem? (Choose two.)

Refer to the exhibit.

Users are complaining that Cisco Unity Connection is cutting their voice mails too short. Which
section can be configured to allow for a longer voice mail?

A Cisco Unity Connection administrator has set up a shared mailbox for a group of users and
configures their extensions to forward to voicemail if the call is unanswered. Users report that
callers are not reaching the mailbox and hear only the default system message. What must be
configured to resolve the issue?

Which choice reduces the call quality?

Which sequence of touch pad keys is used to reset a Cisco IP phone?

What is the function for the Restart button of a configured IP phone in the Phone Configuration
window under Cisco Unified Communications Manager web administration page?

Which server collects information about the availability and communication capability of a user?