Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign?
A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two additional
items must the customer purchase to be able to run a 30-port outbound IVR campaign?
(Choose two.)
Which two resource selection criteria are available for a chat Contact Service Queue?
Which two resource selection criteria are available for a chat Contact Service Queue?
(Choose two.)
which option cannot be across the WAN from the active Cisco Unified CCX site?
In a high availability over WAN deployment, which option cannot be across the WAN from
the active Cisco Unified CCX site?
Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco Unified
Which three options cannot be validated using the Cisco Unified Communications Sizing
Tool in a Cisco Unified CCX deployment configuration? (Choose three.)
which location?
In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco
Social- Miner can be deployed in which location?
Which tool allows partners to perform these actions?
Which tool allows partners to perform these actions? a) validate all parameters (for
example, number of inbound agents, number of inbound and outbound IVR ports, etc.) of a
target Cisco Unified CCX configuration b) recommend servers based on the validated
configuration (a prerequisite for the Cisco assessment-to-quality bid assurance process)
What does it mean for a variable in the Application Editor to be defined as a parameter?
What does it mean for a variable in the Application Editor to be defined as a parameter?
Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration?
Which two tasks must an administrator perform on Cisco Desktop Administrator to support
presence integration? (Choose two.)
Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?
Which configuration object can have skills assigned to it in Cisco Unified Contact Center
Express?
Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced?
Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express
Enhanced? (Choose three.)