Which two enterprise presence domains can federate with Cisco IM and Presence by using SIP?
(Choose two.)

Which protocol that is used between Cisco IM and Presence and Cisco Unified Communications
Manager is responsible for the exchange of phone state presence information?

Which protocol does the Cisco Jabber client use, in conjunction with Cisco IM and Presence, to
deliver enterprise-class instant messaging services?

Which statement about high availability for XMPP federation in Cisco IM and Presence is true?

Which protocol is used by presence-enabled users in Cisco IM and Presence to control phones
that are registered to Cisco Unified Communications Manager?

Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX
agents? (Choose two.)

Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact
Center Express? (Choose two.)

Which statement describes DTMF processing on Cisco Unified Contact Center Express with
supported SIP-based agent IP phones that are registered to Cisco Unified Communications
Manager?

Which mechanism enables the Cisco Unified CCX Cisco Agent Desktop application to obtain a
copy of the RTP packet stream directly from a supported IP phone?

How many RTP streams exist on the network when a Cisco Unified Contact Center Express agent
is engaged in a call that is being silently monitored and recorded?