In addition to writing information to a trace file, the Cisco CRS System sends standard event logging messages to a syslog server through which service?

A preview outbound dialer uses which source and destination resources?

What formula do you use to calculate the number of agents in a Call Center?

Which two steps check out a database connection from the connection pool? (Choose two.)

How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD)?

What is the maximum number of CTI ports supported by a Cisco Unified Contact Center Express 5.0 Standard deployment?

In addition to writing information to a trace file, the Cisco CRS System sends standard event logging messages to a syslog server through which service?

What is the maximum number of CTI ports supported by a Cisco Unified Contact Center Express 5.0 Standard deployment?

What is the Flush Input Buffer setting used for in the Input tab of the Menu step?

An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?