You are editing the user account named jpublic in the Cisco Unity Connection administrative GUI. Which of the following cannot be modified from the Message Settings page? A. the maximum voice mail message length B. the voice mail message greeting C. voice mail message editing D. the voice mail message language E. the voice mail […]

An administrator has configured Cisco Unity Connection Port Monitor in order to monitor connections. Soon after, users begin reporting performance problems with Cisco Unity Connection. Which of the following is most like the cause? A. Port Monitor is not the correct tool for Cisco Unity Connection. B. The administrator selected an incorrect node. C. The […]

You want to configure an alerting name that will be displayed on a caller’s IP phone when the recipient’s IP phone is ringing. Which of the following fields in UCM Administration should you edit? A. the Alerting Name field on the dn configuration page B. the Alerting Name field on the phone configuration page C. […]

Your company uses Cisco Unity Connection for voice messaging. The MWI light on a user’s IP phone is not turning on, even though the user has new voice mail messages. The user’s extension number is 555. You want to dial the MWI on number for extension 555 to test the MWI light on the IP […]

Which of the following fields should you configure to enable calls from this Cisco Jabber client to be rerouted through the PSTN if bandwidth is lacking? A. AAR Group B. Location C. Rerouting Calling Search Space D. SUBSCRIBE Calling Search Space E. Use Trusted Relay Point Explanation: You should configure the AAR Group field to […]

Based on the Cisco Jabber client’s status, which of the following is most likely true? A. The DNS server is down. B. The UCM server is not configured to use DNS. C. The UCM server’s host name is CCMCIP. D. Joe Cambers’ user name is Jabberwocky. Explanation: Most likely, the Cisco Unified Communications Manager (UCM) […]

You are the administrator for your company’s UCM network. Examine the exhibit below, and answer the question: Which of the following is most likely the reason that Cisco Jabber cannot connect to the user’s desk phone? A. The Cisco Unity Connection server is not running. B. A workstation firewall is preventing Cisco Jabber from connecting […]

The user named Joe Cambers is not able to use Cisco Jabber’s IM or Presence functionality. Which of the following is most likely the reason? A. The softphone has no SIP profile. B. The softphone’s profile does not allow CTI control. C. The SIP trunk to the CUPS server is down. D. The Cisco Unity […]

Which of the following is not a service provided by UCM media resources? A. annunciator B. conferencing C. media termination D. MOH E. transcoding F. voice mail Explanation: Of the available choices, voice mail is not a service provided by Cisco Unified Communications Manager (UCM)media resources. Voice mail services can be provided to a UCM […]

You want to configure caller ID to display a user name instead of a dn for internal callers. Which of the following line appearance fields should you modify in UCM? A. Display B. External Phone Number Mask C. Line Text Label D. Visual Message Waiting Indicator Policy Explanation: You should modify the Display (Internal Caller […]