Which implement phase service component consists of explaining the benefits and
limitations of purchased support options to a customer and ensuring that the customer
understands operational processes and responsibilities?

Which of these phases involves ensuring that a new solution has been integrated without
disrupting the existing network?

Which definition best describes the staging plan development service component within the

design phase?

Which prepare phase service component involves recommending an appropriate
technology that will address a customers business requirements?

Which of these phase comprises post-project support activities: activities that happen after a

project is successfully implemented and handed off?

Which of the following best describe the customer benefit of assessing for network
readiness in the plan phase?

Which three of these service components are in the design phase? (Choose three.) Select
exactly 3 answer(s) from the following:

Which prepare phase service component involves providing a customer with a financial
justification for adopting a technology?

Conducting a project kick-off in the plan phase provides which of the following customer
benefits?

What is one key objective of the operations readiness assessment performed in the plan
phase?