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Which QoS solution would most likely help to resolve the problem?

A major media company recently deployed a new converged network. The original network design used separate networks for graphics and video, interactive data, and voice. The company has been experiencing problems with voice traffic in the new converged network. Most of the time voice quality is perfectly acceptable. Periodically voice quality exhibits unacceptable choppy voice signals, and occasionally calls are dropped. At this time the company is not willing to simply add bandwidth to the network.

Which QoS solution would most likely help to resolve the problem?