The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car
button of the phone does not light up when the line is in use. Which phone configuration is
missing?

A voice engineer configured a Cisco Unified Presence client for a new employee. The CSF device
and user are associated, but the end user cannot make a call using Cisco Unified Personal
Communicator softphone mode. Which configuration item should be checked next to identify the
issue?

Which navigation pane should be selected to view the CDR statistics?

DRAG DROP
Drag the steps on the left to the correct order on the right for configuring the end user Cisco Unified Personal Communicator.

Which Cisco Unified Communications Manager system report shows high and low call volume
patterns?

Which Cisco Unified Communications Manager device report provides key information to
determine if an additional gateway is needed?

Which four tasks does RTMT allow an administrator to perform? (Choose four.)

Which server does Cisco recommend that you configure before a CUCM backup?

What is the interface type that you should use to connect a PSTN analog line to the VoIP network?

Which command is used to troubleshoot calls as they enter and leave a PRI connection?