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Which would most likely cause this problem?

Two routers are connected by a serial link, and are configured to run EIGRP on all interfaces. You
examine the EIGRP neighbor table on both routers (using the show ip eigrp neighbor command)
and see that the router connected over the serial link is listed as a neighbor for a certain amount of
time, but is periodically removed from the neighbor table.
None of the routes from the neighbor ever seem to be learned, and the neighbor transmission
statistics (SRTT, RTO, and Q Count) seem to indicate that no packets are being transmitted
between the neighbors. Which would most likely cause this problem?

What would be a reliable fix for this issue?

Refer to the exhibit.

You get reports that Windows users cannot log in anymore when the main MPLS link is down. The
message that users receive is, “There are currently no login servers available to service the login
request.” However, if you modify the MTU of the client machine to 1294, the user can log in. What
would be a reliable fix for this issue?