Which two business use trends have surfaced in the last five years and require nontraditional security?
Which two business use trends have surfaced in the last five years and require
nontraditional security? (Choose two.)
which of these packages?
Agent Email is a Cisco Unified CCX feature available in which of these packages?
which source and destination resources?
A preview outbound dialer uses which source and destination resources?
Which three options describe the main problems with traditional security solutions?
Which three options describe the main problems with traditional security solutions? (Choose
three.)
How many premium seats should be purchased?
You are designing a Cisco Unified Contact Center Express system with four requirements:
250 configured agents 150 agents maximum logged in at any given time 30 agents able to
make outbound calls 20 agents able to answer emails How many premium seats should be
purchased?
what product does this organization need for this capability?
An organization wants to collect an account number from a customer via IVR prompting.
Then, using a keystroke macro, the customer wants to insert the account number into the
account number field in the agent’s CRM desktop application. The keystroke macro will also
initiate the CRM desktop application, executing a database lookup from the CRM Database
server to retrieve the customer record. Assuming the organization wants the lowest cost
solution, what product does this organization need for this capability?
which three categories?
The current Cisco comprehensive framework solutions are divided into which three
categories? (Choose three.)
What is the maximum round-trip time between Cisco Unified CCX servers in a WAN deployment?
What is the maximum round-trip time between Cisco Unified CCX servers in a WAN
deployment?
What is the maximum number of agents that can be supported by Cisco Unified CCX 8.0 when deployed with Cisco U
What is the maximum number of agents that can be supported by Cisco Unified CCX 8.0
when deployed with Cisco Unified Communications Manager?
What is the maximum number of CTI ports that can be supported by a Cisco Unified Contact Center Express 8.0 St
What is the maximum number of CTI ports that can be supported by a Cisco Unified
Contact Center Express 8.0 Standard deployment?