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What should be done to correct this issue?

Refer to the exhibit. You have received a trouble ticket that two engineers at the HQ site tried to
conference at a user location at the Branch site and the ad-hoc conference failed.

Further investigation reveals that the remote user can occasionally be conferenced in. Phones are
configured to use G.711 for intra-site calls and G.729 for inter-site calls. All phones at the remote
site are configured to use MRGL_Branch, which contains only the media resource group named
BRANCH.
What should be done to correct this issue?