According to ITIL® v3 framework, which type of event signifies that the memory utilization of a
server reaches (or exceeds) within 10 percent of its highest acceptable performance level?

According to ITIL® v3 framework, which specific Event Management mechanism includes how
events are generated, which data is included in the event record, and where those events are
logged?

According to ITIL® v3 framework, software applications that are designed to support event
management include error messages and codes that clearly indicate the specific point of failure
and the most likely cause. As an organization testing new applications for deployment within the
operational environment, what type of new application testing is highly recommended prior to
deployment?

According to ITIL® v3 framework, which of the knowledge component groups contributes to the
thorough design of event detection and alert mechanisms that are used in event management?

According to ITIL® v3 framework, which mechanism must be designed with a clear understanding
of the expected level of performance for each configuration item during the instrumentation
process?

According to ITIL® v3 framework, which type of service operational management process
monitors the network infrastructure to identify and escalate abnormal operational conditions?

According to ITIL® v3 framework, which process, as opposed to Change Management, manages
smaller, often redundant changes?

According to ITIL® v3 framework, which operational management process is characterized by an
unplanned service interruption, reduction in the service quality, or failure of a configuration item
that may eventually impact a service?

According to ITIL® v3 framework, which type of service operational management activity provides
the metric for the total number of problems recorded in a period, as a control measure?

According to ITIL® v3 framework, which type of redundancy is characterized by minimizing service
disruption utilizing redundant network assets at both component and system levels?