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what is the primary factor that makes the finance manager hesitate?

You work as Account manager for YourDomain.com, and you are discussing Cisco Unified Communications with the company’s Finance manager: “Will you upgrade the system to a Cisco Unified Communications to achieve the potential savings in TCO?” Finance manager: “Basically, yes, but you know this is quite expensive in terms of a financial investment and in terms of staffing and maintenance costs.”
Under such circumstance, what is the primary factor that makes the finance manager hesitate?


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