PrepAway - Latest Free Exam Questions & Answers

Author: networkmanagers

which is clearly the most appropriate information needed to begin troubleshooting the problem?

A subscriber complains that his DSL rates are slower than the service he
ordered. The customer ordered ADSL at 1 mpbs downstream and 256 kbps upstream, but the maximum bitrate observed during file downloads is 100 kbps downstream. Of the following four choices, which is clearly the most appropriate information needed to begin troubleshooting the problem?

what is a possible cause of this problem?

A subscriber’s DSL service is configured as PPPoA. The subscriber’s DSL modem is trained, but the subscriber can not access the internet (can not ping network addresses or reach web servers). Initial troubleshooting shows that a PPP session is open (active) in the DSL modem and aggregator. Based on these conditions and the symptom, what is a possible cause of this problem?