How do you confirm that the server is operating?
Your customer says that when subscribers access their voice mailboxes, they hear a message about an outage. They can listen to some of their messages but are unable to act on them. You explain to the customer that the off-box message store server is off line. Your customer calls a while later and informs you that the messaging server is back on line.
How do you confirm that the server is operating?
How do you confirm that the problem is corrected?
Your customer says that it takes too long for message waiting lamps to be lit when subscribers receive new messages. You check the integration with the circuit-switched PBX and it appears to be good. You decide to set another port in Cisco Unity to exclusively Dial Out MWI.
How do you confirm that the problem is corrected?
What would you use to set the new lamp codes in Cisco Unity?
Your customer’s telephone system vendor has changed the message waiting codes on your customer’s circuit-switched telephone system. Message waiting lamps are no longer being lit when a subscriber has a new voice-mail message in Cisco Unity. What would you use to set the new lamp codes in Cisco Unity?
Which two steps should you perform to ensure a successful upgrade?
You are upgrading the Cisco Unity server from version 4.0(1) to version 4.0(4). Which two steps should you perform to ensure a successful upgrade? (Choose two.)
Which three components must be installed on the server?
Your customer wants you to install a 16-port Cisco Unity voice-mail-only system with failover. Which three components must be installed on the server? (Choose three.)
How do you solve this issue?
You are attempting to address a message by extension to a colleague on a different Cisco Unity server in another city. Cisco Unity only gives you a match for the Sales Department distribution list at your location because of an overlapping dial plan. You have confirmed your colleague’s extension number is 4110.
How do you solve this issue?
Which link allows access to the Replication tool?
Refer to the exhibit. Your customer’s information technology manager requires that you synchronize all Cisco Unity data immediately. You know that there is a way to do this from the System Administration tool. You look in the main navigation bar and under System there are several page links.
Which link allows access to the Replication tool?
How can you accomplish this using a call handler?
The manager of the Service department wants to set up a direct complaint service where the manager will receive live calls that are identified as coming from this call handler. If the manager does not answer, a message will be taken and sent to the manager.
How can you accomplish this using a call handler?
What do you need to do on the default location on both servers?
You have two Cisco Unity servers within one organization. The PBXs they are using are not networked and they do not have overlapping dial plans. Your customer has requested that subscribers be able to address messages to subscribers homed on either Cisco Unity server. What do you need to do on the default location on both servers?
Which system report can you run to confirm your suspicions?
A customer reports that some subscribers can no longer access Cisco Unity Assistant. You suspect their class of service has been changed. Which system report can you run to confirm your suspicions?