Which two Customer Response Solution deployment scenarios are valid for Cisco Unified Communications?
Which two Customer Response Solution deployment scenarios are valid for Cisco Unified Communications? (Choose two.)
Which agent will be selected when the Resource Selection Criteria is set to circular routing?
Which agent will be selected when the Resource Selection Criteria is set to circular routing?
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?
Perform reactive debugging without connecting to the Cisco Unified CCX cluste
Perform reactive debugging without connecting to the Cisco Unified CCX cluster.
Select a statement about the Call Subflow step that is not true
Select a statement about the Call Subflow step that is not true.
Customer Response Solution deployment scenarios for Cisco Unified Communications?
Contact Center Express communication with ICM via a co-resident PG and IP IVR integrating with the Enterprise version to function as a queue point and self-service platform are two valid Customer Response Solution deployment scenarios for Cisco Unified Communications?
Select a statement about the Call subflow step that is not true
Select a statement about the Call subflow step that is not true
Once an email is sent by the CRS application, the call is kept wait until
Once an email is sent by the CRS application, the call is kept wait until …
which service?
In addition to writing information to a trace file, the Cisco CRS System sends standard event logging messages to a syslog server through which service?
Which two steps check out a database connection from the connection pool?
Which two steps check out a database connection from the connection pool? (Choose two.)