What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?
What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?
which application are user accounts for Cisco Unified Presence server created?
In which application are user accounts for Cisco Unified Presence server created?
What is required for Cisco Unified Personal Communicator logins to authenticate with the directory?
Users of a Cisco Unified Presence solution are configured with directory synchronization. What is required for Cisco Unified Personal Communicator logins to authenticate with the directory?
What does CSQ stand for in Cisco Unified Contact Center Express?
What does CSQ stand for in Cisco Unified Contact Center Express?
which option is least likely to cause the problem?
If a user attempts a Click-to-Call using IBM Lotus Sametime and the call gets rejected, which option is least likely to cause the problem?
which two presence services must be activated before using Cisco Unified Presence?
Once a Cisco Unified Presence installation is completed, which two presence services must be activated before using Cisco Unified Presence? (Choose two.)
what product does this organization need for this capability?
An organization wants to collect an account number from a customer via IVR prompting. Then, using a keystroke macro, they want to pop the account number into the account number field in the agent’s CRM desktop application. The keystroke macro will also initiate the CRM desktop application, executing a database lookup from the CRM Database server to retrieve the customer record. Assuming the organization wants the lowest cost solution, what product does this organization need for this capability?
which two options must be created or configured?
When configuring the Cisco Unified Presence connection to Cisco Unified Communications Manager, which two options must be created or configured? (Choose two.)
Which option allows for user presence information to be shared between clusters?
Which option allows for user presence information to be shared between clusters?
How is the default e-mail address in the E-mail Subsystem Configuration page used?
How is the default e-mail address in the E-mail Subsystem Configuration page used?