Which of the following is not available from the Service Statistics Report in Cisco Unified Serviceability? (Select
the best answer.)

Which of the following is a Cisco voice messaging product that is typically installed in a router module slot?
(Select the best answer.)

Which of the following Unity Connection features cannot be modified from a user account’s Phone Menu
screen? (Select the best answer.)

Which of the following can managers display by clicking Device Reports > Gateway in the CAR GUI? (Select
the best answer.)

You are deploying Cisco Jabber in a UCM 10.0 environment with full integration. You have already configured
all of the following:
1. A _cisco-uds Service DNS SRV record for UCM on the DNS server
2. An IM and Presence Service Profile in UCM Service Profiles
3. End users with the IM and Presence Service Profile in UCM User Management
You click the Advanced settings link in Cisco Jabber.
Which of the following radio buttons should most likely be selected for the Select your account type group in
order to complete the Cisco Jabber configuration? (Select the best answer.)

Which of the following UCM services enables the use of Cisco Unified Personal Communicator in desk phone
control mode when integrating a CUPS server with UCM? (Select the best answer.)

Which of the following is not true of both CUPS persistent chat rooms and CUPS ad-hoc chat rooms? (Select
the best answer.)

An administrator wants to know whether a Cisco IP Phone 7961’s IP address was obtained from a DHCP
server.
Which of the following can the administrator do? (Select 2 choices.)

You are the administrator for a small VoIP network connected to an ITSP in the United States. Your supervisor
informs you that he is hearing a fast busy signal when he picks up the handset of his IP phone. You have
verified that no other users are experiencing this problem.
In which of the following fault domains should you begin troubleshooting? (Select the best answer.)

Which of the following are functions that are provided by either an ITSP or the PSTN? (Select 3 choices.)