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What is the cause of this?

You install and deploy SecurePlatform with default settings. You allow visitor Mode in the Gateway object’s Remote Access properties and install policy, but SecureClient refuses to connect. What is the cause of this?

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A.
Set the Visitor Mode Policy > Global Properties > Remote-Access > VPN � Advanced

B.
Offline mode is not configured

C.
You need to start SSL Network Extended first, then use Visitor Mode

D.
The WebUI on SecurePlatform runs on port 443 (HTTPS). When you configure Visitor Mode it cannot bind to default port 443, because it’s used by another program (WebUI). You need to change the WebUI port, or run Visitor Mode on a different port.

One Comment on “What is the cause of this?

  1. nio says:

    D.

    These Endpoint Security clients cannot connect to a SecurePlatform gateway when the WebUI is configured to use port 443:

    SecureClient (Visitor mode only)
    Endpoint Connect
    Security VPN client (R75)
    Remote Access clients (E75.10 and above)

    You must configure the SecurePlatform WebUI to use a different port for management connections when using Endpoint Security clients.




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