What is the method for removing a device from the Virtual Directory Structure when that device
has been deleted from Active Directory but the device agent is no longer collecting information for
that device, such as when a computer has been RMA’ed?

The Device Agent GUI can be accessed by:

You are troubleshooting an issue on a user’s laptop. They are unable to update their Full Disk
Encryption installation. Which of the following would NOT be a first troubleshooting step?

When configuring the Device Agent for deployment, which of the following is the recommended
level to configure settings?

Which of the following is NOT a download test setting for the Device Agent?

True or False. When upgrading the SmartCenter for Pointsec – MI framework, the Device Agent
must be at the same version or higher.

Why is it recommended to use the User Collector when working with SmartCenter for Pointsec -MI? Otherwise:

Under which two circumstances can user information be missed by the User Collector?

True or False. The User Collector has a limitation to the number of users that can be collected.

You are troubleshooting an issue where after deploying User Collector to your user population,
ALL users need to go through a Remote Help procedure before they are able access their
computers. Which of the following is a possible cause?