Briefing Apple Knowledge

Which of the following would be the BEST question to ask her FIRST?

Rhonda claims that her Mac cannot connect wirelessly to her AirPort Express network at
home. Which of the following would be the BEST question to ask her FIRST?

A.
Does your ISP support wireless access to the Internet?

B.
Do you have a Thunderbolt to Ethernet adapter?

C.
Have you updated your RAM?

D.
Have you tried connecting to a different Wi-Fi network?