Which Tool and technique identifies inefficient and ineffective policies, processes and procedures?

A.
scope audits

B.
Scope reviews

C.
Quality Audits

D.
Contro Chart

Explanation:
A quality Audit is an independent evaluation, inspection or review of a project’s quality assurance system to improve quality performance of a project.

The audits can take place at scheduled or random intervals.
The result of a quality audit (eg lesson learned) are important for the current project as well as for later projects or other parts of the organisation.