The customer service VP expresses concern over a project in which you are involved. His specific concern is that if the project is implemented as planned, he will have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true?

Your project has a budget of $240,000 and is expect to last for 1 year, with the work and budget spread evenly across all months. The project is now in the fourth month, the work is on schedule, but you have spent $120,000 of the project budget. What is your COST Variance percentage in this case?

Which characteristic distinguishes the network diagram from the Gant chart?

Which of the following tools and techniques are commonly used in a Define Scope Process?