A customer wants to implement a pair of EVA8400 arrays with Continuous Access replication and
two VLS9000s with LBR (Low Bandwidth Replication) in remote data centers. A consultant creates
the necessary BOM (Bill of Material) for the hardware and software. Which information is needed
from the customer to correctly quote the support services for this project?

A.
data center location

B.
staff technical ability

C.
RTO/RPO

D.
service level agreement