What did Gartner say about HP ALM and the key benefit of Application Lifecycle Intelligence?

A.
As everyday activities become increasingly digitized and performed online, legal departments
see a growing need for sophisticated tools and support to assist in data/document identification
and collection for legal, regulatory and risk management purposes.

B.
The key element of ALM is the extension of unified workflow and management throughout the
development processes.

C.
Folks are looking for a smarter way to drive APM.

D.
The experience that you provide customers will generate a voice inside their heads.

Explanation:
Reference:http://www.gartner.com/technology/reprints.do?id=1-
1ASCXON&ct=120606&st=sb(Context, 4thparagraph)