What are components of the EVA 4000/6000/8000 Foundation Service?

A.
Installation and Startup, 2-year hardware support, 2-year phone-in support and update

B.
Installation and Startup, 3-year hardware support, 3-year phone-in support and update

C.
Pre-Sales Consulting, 3-year hardware support, 3-year phone-in support and update

D.
Pre-Sales Consulting, 2-year hardware support, 2-year phone-in support and update