what percent of the total addressable market is an HP PPS Services opportunity?
According to the Gartner PC and Printer services worldwide heat map 2013-2016, what percent of
the total addressable market is an HP PPS Services opportunity?
How should you counter the following objection?
How should you counter the following objection?
“I can repair my devices myself.”
Which competitive advantage does HP PPS Services offer in comparison to Dell, Lenovo, Lexmark, Ricoh, and Appl
Which competitive advantage does HP PPS Services offer in comparison to Dell, Lenovo,
Lexmark, Ricoh, and Apple?
which statement is true about pricing for HP Contractual Services?
In the event a ServiceOne reseller does not hold a services contract specialization, which
statement is true about pricing for HP Contractual Services?
How should you counter the following objection?
How should you counter the following objection?
“The standard warranty is sufficient.”
which benefit to the end-user?
HP Travel Risk Care Pack Service provides which benefit to the end-user?
which provision would require HP Contractual Services?
An existing customer is supported with an HP Care Pack Service engagement. When attempting
to renew the engagement with the customer, which provision would require HP Contractual
Services?
Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP hardware?
Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP
hardware?
Which renewal option should you offer?
A customer is nearing the expiration of their existing service engagement. When asked about a
renewal, they expressed a desire to maintain the same SLA and conditions and keep existing
hardware. A review of their hardware inventory shows that it is no longer supported.
Which renewal option should you offer?
Which customer challenges do HP PPS Services help to mitigate?
Which customer challenges do HP PPS Services help to mitigate? (Select three.)