A customer has set aside a budget to cover replacement and maintenance of their printing and PC
hardware. They are interested in contracting with a hardware manufacturer for services because
their IT department does not have adequate resources to cover PPS Services. The contract would
include the following provisions:
1. Standard delivery requirements
2. Multi-vendor repair services
3. Multi-year contract
4. Quarterly payment
Which offer best matches this customer’s needs?

A.
HP Accidental Damage Protection

B.
HP Custom Contractual Services

C.
HP Standard Contractual Services

D.
HP Care Pack Services

Explanation: