Scenario:
Please read this scenario prior to answering the Question
Your role is that of Lead Enterprise Architect within a vacation property management firm that has been
growing through acquisition. The firm manages over 200 resort properties across North America. Many of the
resort properties use the same internal IT systems that they used before they were acquired. Until recently, the
only requirement that has been placed on each property is that they use a standard financial reporting system
to report their financial results to the headquarters on a weekly basis.
The CEO has stated his concerns about the inefficiencies of the current approach and identified the need to
change. He has defined a new strategic vision that will enhance the business by standardizing its operations
across the network to provide consolidated financial, human resources, logistics, sales and marketing, and
yield management. He has also stated that he expects results by the end of the current fiscal year.
These changes will provide the company with improved utilization of its capacity and more efficient operations.
The addition of a corporate-wide data warehouse will provide analytics that will enable the marketing group to
improve its ability to target advertising into key markets to improve yields.
The firm has a mature enterprise architecture practice and uses TOGAF 9 as the method and guiding
framework. The CIO is the sponsor of the activity.
In planning this change, the Chief Architect engaged the services of a well-known consulting firm that
specializes in business strategy. An initial study has been conducted to identify the strategic changes needed to
implement the CEO’s vision. This recently completed with approval of a strategic architecture encompassing
the entire firm, including detailed requirements and recommendations.
Based on the recommendations from the initial study, the firm has taken the decision to adopt a packaged suite
of integrated applications that is tailored to the needs of the hospitality industry.
Refer to the scenario
You have been asked by the Chief Architect to justify the best approach for architecture development to realize
the CEO’s vision.
Based on TOGAF 9, which of the following is the best answer?

Scenario:
Please read this scenario prior to answering the Question
You are serving as the Chief Architect for a large, global commodities trading company which has been growing
rapidly through a series of acquisitions.
Each business is performing well in its markets. However, the lack of integration between headquarters and the
business units has increasingly caused problems in the handling of customer and financial information. The
inability to share information across businesses has resulted in lost opportunities to “leverage the synergies”
that had been intended when the businesses were acquired. At present, each business unit maintains its own
applications. Despite an earlier initiative to install a common application to manage customer, products,
supplier, and inventory information, each business unit has different ways of defining each of these core
elements and has customized the common application to the point where the ability to exchange information is
difficult, costly, and error-prone.
As a result, the company has made the decision to introduce a single enterprise-wide application to consolidate
information from several applications that exist across the lines of business. The application will be used by all
business units and accessed by suppliers through well defined interfaces.
The Corporate Board is concerned that the new application must be able to manage and safeguard confidential
customer information in a secure manner that meets or exceeds the legal requirements of the countries in
which the company operates. This will be an increasingly important capability as the company expands its
online services in cooperation with its trading partners.
The CIO has formed an Enterprise Architecture department, and one of the primary goals in its charter is to
coordinate efforts between the implementation team and the business unit personnel who will be involved in the
migration process. The CIO has also formed a cross-functional Architecture Board to oversee and govern the
architecture. The company has an existing team of security architects.
TOGAF 9 has been selected for use for the Enterprise Architecture program. The CIO has endorsed this choice
with the full support of top management.
Refer to the Scenario
In the Preliminary Phase you need to define suitable policies and ensure that the company has the appropriate
capability to address the concerns of the Corporate Board.
Based on TOGAF 9, which of the following is the best answer?

Scenario:
Please read this scenario prior to answering the question
You are the Lead Enterprise Architect in a company that specializes in the development of wind turbine blades
for use in large-scale commercial wind energy production systems. The company has manufacturing facilities
located in Illinois, Nebraska, and Manitoba. Each of these plants supplies a different manufacturer that builds
and sells complete systems. The turbine blades are custom engineered to meet each manufacturer’s design
specifications.
Until recently, most turbine blades were fabricated manually using molded fiber-reinforced plastics. However,
recent improvements in composite materials, coupled with enhanced automated methods for precision
application of materials during the molding process, have led to significant reduction in weight, increase in
strength, and improved blade longevity. The company has pioneered the development of a proprietary
automated process for continuous extrusion of the turbine blades. Patents have been filed to protect the
process, but certain trade secrets must be closely guarded.
The company has a mature Enterprise Architecture organization that is supported by a cross-functional
Architecture Board. The Chief Information Officer and the Chief Operating Officer co-sponsor the Enterprise
Architecture program.
TOGAF 9 and its Architecture Development Method (ADM) are used to develop the automated manufacturing
processes and systems that are used to design, manufacture, and test the blade assemblies.
Recently, a pilot architecture project was completed at a single location that defined a standard approach for
controlling the Automated Test System that is used at each plant to perform final quality assurance tests on
each completed blade assembly. The Architecture Board approved the plan for immediate implementation at
each plant.
Architecture Contracts have been developed that detail the work needed to implement and deploy the new
Automated Test System controller for each location. The Chief Engineer, sponsor of the activity, has expressed
concern that a uniform process be employed at each location to ensure consistency.
Refer to the Scenario
You have been asked to recommend the best approach to address the Chief Engineer’s concern.
Based on TOGAF 9, which of the following is the best answer?

Scenario:
Please read this scenario prior to answering the Question
You have been appointed as a consultant to the Lead Enterprise Architect of an international agricultural
company that exports bulbs, flowers and seeds worldwide. The company has its headquarters in the
Netherlands, and has sales and distribution centers in over 30 countries worldwide. Several of these centers
include administrative, manufacturing, and research facilities.
To achieve full integration of their research capabilities with their development centers located in various
climate zones, the company wants to develop strong self-directed teams in each location. It also wants to
define new business models that are profitable while reducing their impact on the environment. The
management team is deeply committed to ensuring that the company is a world leader in socially responsible
seed development with a business strategy that focuses on profitability through environmentally friendly
operating processes.
The international operations of the company are subject to legal and regulatory requirements for each country
where they operate. The production of genetically modified seeds has governmental controls that are strictly
enforced and compliance is critical. Recently a competitor was heavily fined for violating the regulations in a
country where it was developing pest-resistant seeds.
The Governing Board is concerned about the risks posed in this complex global environment, and as a result
has approved the expenditure of resources to establish an Enterprise Architecture program. They have
requested to be informed about the status of projects that could impact regulatory compliance. They also want
to enable the corporate legal staff and auditors to analyze proposed architectures to ensure that they are within
the legal guidelines for a given location. In addition, the research organization should be able to see that the
architecture is appropriate for its needs.
TOGAF 9 has been mandated as the framework for the development and evolution of the Enterprise
Architecture practice. The Preliminary Phase has been completed to establish the enterprise architecture
capability for this project.
Refer to the Scenario
You have been asked to recommend an approach that would enable the development of an architecture that
addresses the needs of the Governing Board, legal staff, auditors and the research organization.
Based on TOGAF 9, which of the following is the best answer?

Scenario:
Please read this scenario prior to answering the Question
You are serving as the Lead Architect for the enterprise architecture team at the prime contractor for the
Dreadnought Unmanned Aircraft System program.
Over the course of this contract, the company has grown rapidly by acquisition and has inherited numerous
different procurement processes and related IT systems. The decision has been made to consolidate andreduce redundant procurement processes and systems. The CEO has announced that the company will seek
to leverage higher volume discounts and lower related IT support costs by instituting a preferred supplier
program.
TOGAF 9 Is used for internal Enterprise Architecture activities, with an iterative approach for executing
Architecture Development Method (ADM) projects.
At present, there are no particularly useful architectural assets related to this initiative, so all assets need to be
acquired and customized or created from scratch. The company prefers to implement commercial off the shelf
package applications with little customization. The CIO, who is the project sponsor, has stated that she is not
concerned about preserving existing processes or systems.
The architect-re development project has put in place Its Architecture Capability for this project and has started
a number of iteration cycles to develop the Architecture. Some tasks to address concerns related to the
Business Architecture have been completed. The next immediate task is to address the Information Systems
Architectures.
The Information Systems Architectures must address stakeholder concerns such as:
1. Which procurement-related business processes are supported by zero, one, or many existing applications?
2. What non-procurement applications will need to be integrated with any new procurement applications?
3. What data will need to be shared?
Refer to the Scenario
[Note: You may need to refer to TOGAF 9 Chapter 35 in order to answer this question.]
You have been asked to identify the most appropriate catalogs, matrices, and diagrams for this situation.
Based on TOGAF 9, which of the following is the best answer?

Scenario:
Please read this scenario prior to answering the question
Your role is consultant to the Lead Architect within a company that manufactures a variety of small
electromechanical devices. As part of a corporate-wide Lean Manufacturing initiative, the company has defined
a strategic architecture to improve its ability to meet consumer demand and improve its ability to manage its
supply chain. The strategic architecture called for the consolidation of multiple Enterprise Resource Planning
(ERP) applications that have been operating independently in several of the divisions’ production facilities. The
goal is to replace the functionality of the existing applications with a new ERP product running as a single
instance in the company’s primary data center.
The company has a mature enterprise architecture practice and uses TOGAF 9 for the basis of its architecture
framework. In addition to the EA program, the company has a number of management frameworks in use,
including business planning, portfolio/project management, and operations management. The EA program is
sponsored by the CIO.Each division has completed the Architecture Definition documentation required to tailor and configure the
environment to meet its own specific manufacturing requirements.
The enterprise architects have analyzed the key corporate change attributes and implementation constraints. A
consolidated gap analysis has been completed which has identified the gaps across the Business, Data,
Application, and Technology domains. Based on the results of the gap analysis, the architects have reviewed
the requirements, dependencies and interoperability requirements needed to integrate the new ERP
environment into the existing environment. The architects have completed the Business Transformation
Readiness Assessment started in Phase A. Based on all of these factors they have produced a risk
assessment.
Because of the risks posed by the complexity of the current environment, it has been determined that a phased
approach is needed to implement the target architectures. The overall implementation process is estimated to
take several years.
Refer to the Scenario
The Implementation and Migration Plan v0.l, the draft Architecture Roadmap, and the Capability Assessment
deliverables are now complete. You have been asked to recommend the next steps to prepare the final
Implementation and Migration Plan.
Based on TOGAF 9, which of the following is the best answer?

Scenario: Mansfield Bearing
Please read this scenario prior to answering the question
Mansfield Bearing Inc. manufactures ball bearings used in industrial equipment applications. They have
manufacturing operations in several cities in the United States, Germany, and the United Kingdom.
The firm has traditionally allowed each manufacturing plant to drive its own production planning systems. Each
plant has its own custom Materials Requirements Planning, Master Production Scheduling, Bill of Materials,
and Shop Floor Control systems. Mansfield employs “Just In Time” techniques to minimize wastes caused by
excessive inventory and work in process. The increasingly competitive business environment has compelled
the firm to improve its business capability to be more responsive to the needs of industrial customers. To
support this capability, the firm has decided to implement an Enterprise Resource Planning (ERP) solution that
will enable Mansfield to better coordinate its manufacturing capacity to match the demands for its products
across all plants. In addition, there are also new European regulations coming into force to which their
manufacturing processes must conform in the next six months.
As part of the implementation process, the Enterprise Architecture (EA) department has begun to implement an
architecture process based on TOGAF 9. The CIO is the sponsor of the activity. The Chief Architect has
directed that the program should include formal modeling using the Architecture Content Framework and the
TOGAF Content Metamodel. This will enable support for the architecture tooling that Mansfield utilizes for its
EA program.
The Chief Architect has stated that in order to model the manufacturing process it will be necessary to model
processes that are event-driven. Also, in order to consolidate applications across several data centers it will be
necessary to model the location of IT services. In particular, the end goal is to have the single ERP applicationrunning in a single data center. Currently the project is in the Preliminary Phase, and the architects are tailoring
the Architecture Development Method (ADM) and Architecture Content Framework to fit into the Mansfield
Bearing environment.
Refer to the Global Traders Inc. Scenario
You are serving as the Chief Architect.
As part of the process for establishing the Enterprise Architecture department, you have decided to create a set
of principles to guide the activities.
You have been asked to recommend the best approach for this work.
Based on TOGAF 9, which of the following is the best answer?
Refer to the Mansfield Bearing Scenario
Your role is the Lead Architect.
You have been asked to recommend a response to the Chief Architect’s request to tailor the TOGAF Content
Metamodel.
Based on TOGAF 9, which of the following is the best answer?

Scenario: Global Traders Inc.
Please read this scenario prior to answering the question
Global Traders is a large, global commodities trading company which has been growing rapidly through a series
of acquisitions. Each new business is performing well in its markets. However, the lack of integration between
headquarters and the business units has increasingly caused problems in the handling of customer and
financial information. The inability to share information across businesses has resulted in lost opportunities to
“leverage the synergies” that had been intended when the businesses were acquired. At present, each
business unit maintains its own applications. Despite an earlier initiative to install a common application to
manage customer, products, supplier, and inventory information, each business unit has different ways of
defining each of these core elements and has customized the common application to the point where the ability
to exchange information is difficult, costly, and error-prone.
As a result, Global Traders has begun implementing a single Enterprise Resource Planning (ERP) system to
consolidate information from several applications that exist across the lines of business. The Corporate Board
is concerned that the new ERP system must be able to manage and safeguard customer information in a
manner that meets or exceeds the legal requirements of the countries in which the company operates. This will
be an increasingly important capability as the company expands its online services offered to clients and trading
partners.
The CIO has formed an Enterprise Architecture department, and one of the primary goals in its charter is to
coordinate efforts between the ERP implementation team and the business unit personnel who will be involved
in the migration process. The CIO has also formed a cross-functional Architecture Review Board to oversee
and govern the architecture.
After reviewing the available alternatives, and based on recommendations from the ERP vendor, Global
Traders has selected TOGAF 9 as the basis for its Enterprise Architecture program. The CIO has endorsed this
choice with the full support of top management.
Refer to the Global Traders Inc. Scenario
You are serving as the Chief Architect.As part of the process for establishing the Enterprise Architecture department, you have decided to create a set
of principles to guide the activities.
You have been asked to recommend the best approach for this work.
Based on TOGAF 9, which of the following is the best answer?

Scenario: Reveille Bugle
Please read this scenario prior to answering the question
For over 100 years, Reveille Bugle has been manufacturing brass bugles and other musical instruments. North
America has been the primary market for Reveille’s products. However, the firm has now expanded into
European markets and will soon establish a market in Latin America. A future expansion into the Asia Pacific
region is also planned.
The firm is organized into several business units that each focus on manufacturing particular families of
instruments such as brass, woodwind, and percussion. Each business unit has acquired other producers to
create its manufacturing capacity. This has resulted in a complex environment with a high diversity of business
and manufacturing systems.
The Enterprise Architecture (EA) program at Reveille Bugle has been functioning for several years. It has made
significant progress in consolidating the technology portfolio and establishing key standards. The CIO and the
COO are joint sponsors of the EA program. By all measures, the EA program is mature, with an active
Architecture Board and a well-defined architecture process and standard content templates based on the
TOGAF 9 Architecture Content Framework. The EA process framework is well coordinated with the PMO,
Systems Development, and Operations functions.
The firm has completed a strategic plan to reorganize its Sales & Marketing organization according to four
geographic market sectors: North America; Europe, Africa, and Middle East; Latin America; and Asia-Pacific.
One of the goals of this reorganization is to improve the ability of Marketing to collect more meaningful market
analytics that will enable each sector to better address market needs with effective marketing campaigns and
global product presence.
A Request for Architecture Work has been approved. As the architecture team commences its work, the CIO
has expressed a concern about whether the firm will be able to adapt to the proposed architecture and how to
manage the associated risks.
Refer to the Reveille Bugle Scenario
Your role is consultant to the Lead Architect.
You have been asked how to address the concerns of the CIO.
Based on TOGAF 9, which of the following is the best answer?

Scenario: Mobile Telco
Please read this scenario prior to answering the Question.
Mobile Telco is a mobile telecommunications company formed through a series of mergers and acquisitions.
They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result,
customer service has been a major concern for the Chief Technology Officer. Results for the last two quarters
have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below
the industry average.
The Corporate Marketing group has published some new findings about customer satisfaction. The customers
appear to be switching to AirLight, a competitor, because of superior customer service. Mobile Telco actually
has better coverage in nearly all markets than AirLight, and good roaming agreements that keep rates low for
business travelers. But, customer satisfaction has remained low. The Business Strategy group and the
Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan.
They have developed a business scenario which contains a good conceptual model of what needs to be done,
and also identifies the key requirements. This was used in preparing the proposal presented to the Executive
Council and the Corporate Board. The planning for the program has been underway for several months. Mobile
Telco has selected TOGAF 9 as the basis for its Enterprise Architecture. The Corporate Board has approved
funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is
anticipated that the overall program will take five years to complete, but there are some tactical projects that
can commence immediately to address the situation.
The Executive Council has stated that the program should define specific initiatives to enable each regional
business unit to create an implementation of the Customer Service System. The implementation must meet the
needs of the business unit and still provide the information needed to enable major improvements to the
customer.
Refer to the Mobile Telco Scenario
You are serving as the Lead Architect for the Performance and Integrity project of the Customer Service
System program.
The project has been chartered to address the architecture(s) required to support the Customer Service
System from an infrastructure perspective. At the present time, the project team is conducting an architecture
development project that is focused on the customer self-service capability, which was defined as part of the
earlier strategic planning activities. This capability will enable customers to access their accounts, pay bills,
request account reviews, and provision services from any web-enabled device.
The project team has gathered information about the self-service capability, developed a business scenario,
and used the results to define an Architecture Vision for achieving the capability.
You have been asked to recommend the course of action to complete the project.
Based on TOGAF 9, which of the following is the best answer?