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Category: Certified Advanced Administrator

Exam Certified Advanced Administrator

A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access

A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access to the Opportunity object. What is a recommended solution? A. Change the opportunity’s organization-wide default settings to Public Read/Write B. Redefine the role hierarchy by enabling “grant access using hierarchies” C. Enable team selling on […]

Which set of steps should be taken to merge these accounts using the Salesforce merge feature?

An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Which set of steps should be taken to merge these accounts using the Salesforce merge feature? A. Merge the duplicate contacts and then merge the duplicate accounts […]

Which combination of automation tools is needed to meet minimally these requirements?

Leads come to Universal Containers from various sources and need to be assigned to the correct sales team. When a lead comes from the APAC region, it can be passed to an external partner if the Sales Director approves the transfer. The partner’s channel manager must be notified when the partner has been assigned the […]

Which two approaches could be used to meet the request? (Choose two.)

An administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile. Which two approaches could be used to meet the request? (Choose two.) A. Create a new profile for the marketing users and change the access levels to read, create […]

Sales management wants a small subset of users with different profiles and roles to be able to view all data f

Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes. How can an administrator meet this requirement? A. Create a new profile and role for the subset of users with the View All Data permission B. Create a permission set with the […]

The sales team has requested that a new field called Current Customer be added to the Accounts object. The def

The sales team has requested that a new field called Current Customer be added to the Accounts object. The default value will be “No” and will change to “Yes” if any related opportunity is successfully closed as won. What can an administrator do to meet this requirement? A. Configure Current Customer as a roll-up summary […]

Which three actions can occur when an administrator clicks “Save” after making a number of modifications t

Which three actions can occur when an administrator clicks “Save” after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy? (Choose three.) A. Users are temporarily locked out of their ability to access articles B. Users may temporarily experience performance issues when searching for […]


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