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You need to ensure that an incident is created automatically in Service Manager when a device is non-compliant

Your company has a private cloud that contains a System Center 2012 infrastructure.
The network contains a Service Manager infrastructure and a Configuration Manager infrastructure.
You create a configuration baseline for desired configuration management.
You need to ensure that an incident is created automatically in Service Manager when a device is
non-compliant
You install the Configuration Manager connector for Service Manager.
What should you do next?

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A.
Create an incident template.

B.
Import the Configuration Manager Management Packs.

C.
Create a Desired Configuration Management Event Workflow Configuration.

D.
Create a service level objective (SLO) for the desired configuration management incident.

Explanation:
A connector is required to bring data from Configuration Manager into Service Manager.
From there, you create a Desired Configuration management Event Workflow.
Using Connectors to Import Data into System Center 2012 – Service Manager
http://technet.microsoft.com/en-us/library/hh524326.aspx
How to Configure Desired Configuration
Management to Generate Incidents http://technet.microsoft.com/en-us/library/hh495577.aspx
Gol: http://technet.microsoft.com/en-us/library/ff460938
In System Center Service Manager 2010 Service Pack 1 (SP1), you can import configuration baselines
from System Center Configuration Manager 2007 by using a Configuration Manager connector.
Then, you can configure Service Manager to create incidents for each Service Manager configuration
item that is reported as noncompliant against the defined values.
You can use the following procedures to configure incident management to automatically generate
desired configuration management-based incidents.
To configure incident management to automatically generate desired configuration management
based incidents
1. In the Service Manager console, click Administration.
2. In the Administration pane, expand Workflows, and then click Configuration.
3. In the Configuration pane, double-click Desired Configuration Management Event Workflow
Configuration.
4. In the Configure Desired Configuration Management Workflows dialog box, click Add.

http://technet.microsoft.com/en-us/library/ff460938.aspx


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