You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. Now you are asked to secure funding for a SAM program. You collect the following information from a customer. In the customer’ company, departments use different versions of Microsoft Office; hardware inventory is incomplete, users perform the installation of unsupported software, all software purchasing is decentralized. You have to find out two benefits that support implementing a SAM program for the customer. Which two benefits should you identify? (Choose more than one.)

A.
The benefit is improved payment processes

B.
The benefit is improved project management processes

C.
The benefit is decreased licensing costs

D.
The benefit is decreased IT support costs