A corporate environment includes Exchange Server 2010. Support technicians do not have access to email message status information. Support technicians must currently escalate user requests for email message status to Exchange Server administrators. You need to recommend a solution that allows support technicians to display email message status in the Exchange Control Panel (ECP).

What should you recommend?

A.
Assign the support technicians to the Message Tracking role.

B.
Assign the support technicians to the Records Management role.

C.
Grant the support technicians Read access to the SMTP protocol log files.

D.
Grant the support technicians Read access to the SMTP connectivity log files.