A corporate environment includes Exchange Server 2010. Support technicians do not have access to
email message status information. Support technicians must currently escalate user requests for
email message status to Exchange Server administrators. You need to recommend a solution that
allows support technicians to display email message status in the Exchange Control Panel (ECP).
What should you recommend?

A.
Grant the support technicians Read access to the SMTP protocol log files.

B.
Assign the support technicians to the Message Tracking role.

C.
Grant the support technicians Read access to the SMTP connectivity log files.

D.
Assign the support technicians to the Records Management role.

Explanation: