You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design

solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. This
morning you got a report from Alex, he told you that he failed to trackany software licenses.
According to his report, you make a conclusion that Alex does notcomply with several
vendor agreements. Since you are the technical support, you get an order from the CIO,
according to his requirements, a SAM program should be implemented for Alex. In order to
accomplish that task, what action should be performed?

A.
A SAM tool should be purchased and implemented to accomplish that task.

B.
All software purchases should be stopped to accomplish that task.

C.
In order to accomplish that task, product licenses should be converted to volume license
agreements.

D.
In order to accomplish that task, the benefits of the SAM program should be presented to
the customers executives.