You are the desktop administrator for your company. You connect a print device to a Windows XP Professional computer for the users in the help desk department. You share the printer on the network as HDPrint. You grant the HDUsers and HDManagers groups Allow – Print permission on HDPrint. Several users in the HDUsers group report that it often takes several minutes for their print jobs to print after they are submitted. You investigate and discover that under normal use, the print queue length often exceeds 50 print jobs. You want to improve printing performance for the users in the HDUsers group. What should you do?

You are the desktop administrator for your company’s sales department. Each Windows computer in the sales department runs Windows XP Professional and a third-party Internet browser. Carmen is a user in the sales department. Carmen’s computer has a single hard disk with two partitions, named drive C and drive G. Both partitions are formatted as FAT32. Carmen stores her data on drive G. A folder named Files1 on drive G is shared as Files1. Users in the sales department have permissions to save documents in the Files1 shared folder. Roger is the manager of the sales department. He wants to be able to read the documents that are in the Files1 shared folder from his UNIX client computer. Carmen reports that users of the Windows XP Professional computers are able to successfully save files in the Files1 shared folder. Roger reports that he is not ale to locate the Files1 shared folder while using his UNIX client computer. You need to ensure that Roger can read files in the Files1 shared folder from his UNIX computer. Which two actions should you take? (Each correct answer presents part of the solution. Choose two.)