The help desk reports that remote desktop connections are not enabled on the public computers in the chalets. Consequently, the help desk must instruct local staff to enable remote desktop connections on each public computer.

You need to ensure that remote desktop connections are enabled when public computers are deployed in the chalets.

What should you do?

You have two external consultants. The consultants use their own personal portable computers.

The consultants report that they are unable to connect to your wireless network.

You need to give the consultants wireless access to the Internet. The solution must prevent external consultants from accessing internal resources.

What should you do?

You deploy Microsoft Office 2007 to a pilot group in the main office.

Users in the pilot group report that all of the Office 2007 applications run successfully.

You deploy Office 2007 to users in the New York call center. The call center users report that they are unable to launch the Office 2007 applications.

You need to ensure that the call center users can run all of the Office 2007 applications.

What should you do?

The company hires an additional 100 users. The users are unable to install the custom application.

You need to ensure that the users can install the custom application.

What should you do?

The motherboard on a portable computer fails. The data on the computer’s hard disk drive cannot be recovered.

You need to recommend a solution to ensure that the data on hard disks can be recovered if the motherboard on other portable computers fail

Which two configurations should you recommend? (Each correct answer presents part of the solution. Choose two.)

Datum hires several consultants to work at the main office for six months. The consultants require Internet access.

The help desk reports that the consultants cannot access the company’s wireless network.

You need to ensure that the consultants have wireless access to the Internet. The solution must adhere to the corporate security policy.

What should you request?

Users in the research department report that they cannot run App1 or Windows XP Mode.

You need to ensure that all research department users can run App1. You need to achieve this goal by using the minimum amount of administrative effort.

What should you do?

Users report that their DirectAccess connections fail.

You instruct the help desk to tell the users to run the Connection to a Workplace Using DirectAccess troubleshooter.

The help desk reports that the Connection to a Workplace Using DirectAccess troubleshooter fails to function.

You need to ensure that the Connection to a Workplace Using DirectAccess troubleshooter functions properly.

What should you do?

Five users from the main office travel to the branch office. The users bring their portable computers.

The help desk reports that the users are unable to access any network resources from the branch office.

Branch office users can access the network resources.

You need to ensure that the main office users can access all network resources by using their portable computers in the branch office. The solution must adhere to the corporate security guidelines.

What should you instruct the help desk to do on the portable computers?

Several mobile users access the Internet by using cellular connections.

The help desk reports a high volume of calls from mobile users who report the following connection problems:

– When their cellular connections fail, their VPN connections also fail.
– When their cellular connections are reestablished, they must manually connect to the VPN server.

You need to recommend a solution to ensure that the VPN connections are automatically reestablished.

What should you recommend?