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Tag: 70-685

Exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician

What should you do?

Users in branch office 2 map drives to shared folders on SRV1.

The users report that they cannot access files in the shared folders when the WAN link between branch office 2 and the main office is unavailable. When they attempt to access the files, they are prompted to enter their credentials but are denied access.

You need to ensure that the users can access the shared folders if the WAN link fails.

What should you do?

What should you do?

A new print device is installed on Floor 1 and shared on Print1.

Users report that when they search Active Directory for printers on Floor 1, the new shared printer is missing. All other shared printers on Floor 1 appear.

The help desk reports that users can manually connect to the shared printer.

You need to ensure that the new shared printer is displayed when users search for printers on Floor 1.

What should you do?

What should you do?

The company hires a new desktop support technician. The technician is added to the Administrators group on all client computers and the DHCP Users group on all DHCP servers.

The new technician reports that the DHCP snap-in is unavailable on his computer.

You need to ensure that the technician can view the configurations of the DHCP servers.

What should you do?


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