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How would you verify that the hard disk is the problem?

The ABC.com network consists of a single Active Directory domain named ABC.com. All servers
on the ABC.com network run Windows Server 2003 and all client computers run Windows XP
Professional.
ABC.com contains a file server named ABC-SR24. ABC-SR24 hosts the home folders for all
ABC.com users.
After about a month the ABC.com users raised complaints regarding the unacceptable long time
their home folder takes to open at certain times during the day.
You need to determine the reason for the poor performance. You verify that the processor and
memory usage is low. You suspect the hard disk may be the cause of the bottleneck.
How would you verify that the hard disk is the problem?

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A.
Use System Monitor to view the LogicalDisk and PhysicalDisk counters during a period of poor
performance.

B.
Use Task Manager to view the page faults counter.

C.
Configure Auditing on the home folders.

D.
Use Network Monitor to view the amount of network traffic to and from the server.

Explanation:
We can monitor hardware resources by using a System Monitor counter log. The
physicaldisk/ave disk queue length is a good indicator of a disk performance problem. The
Windows Performance tool is composed of two parts: System Monitor and Performance Logs and
Alerts. With System Monitor, you can collect and view real-time data about memory, disk,
processor, network, and other activity in graph, histogram, or report form. The output from the
counter log will show us which hardware resource in unable to cope with the load and needs to be
uABCraded or replaced.
Reference:
Craig Zacker, MCSE Self-Paced Training Kit (Exam 70-293): Planning and Maintaining a Microsoft
Windows Server 2003 Network Infrastructure, Microsoft Press, Redmond, Washington, 2004, pp.
6: 25-28


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