You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.

ABC.com has two workstations, named ABC-WS13 and ABC-WS14. You are currently able to
retrieve files that are encrypted using Encrypting File System (EFS) for all ABC.com’s domain
users from ABC-WS13.
You have been instructed to make sure that you are able to do the same from ABC-WS14.
Which of the following actions should you take? (Choose ALL that apply.)

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the network have Microsoft Windows
Server 2008 installed and all workstations have Microsoft Windows 7 installed.
You want to configure ABC.com’s workstations to produce a new Security ID (SID) as well as a
Welcome screen when the workstation is booted.
You plan to make use of the Sysprep.exe tool on each workstation. You need to select the
required parameters.
Which combination of the following options should you use? (Choose ALL that apply.)

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network has Windows
7 installed.
You are assigned to a workstation that has many operators. You then configure a shared folder on
the workstation, and configure it to have auditing enabled.
You want to make sure that a log is recorded whenever the shared folder is opened.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. The ABC.com network contains an internal Web site
that uses Integrated Windows Authentication.
A ABC.com user named Amy Walsh has been assigned a workstation named ABC-WS680 that is
running Windows 7. Amy Walsh reports that she is prompted for authentication when she attempts
to access the internal Web site. You verify that Amy Walsh’s user account has permission to
access the internal Web site. You need to make sure that authentication occurs automatically
when Amy Walsh attempts to connect the Web site.

How would you accomplish this task?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
You have been assigned a workstation, named ABC-WS13, which links up to a ABC.com wireless
access point. After deactivating the Service Set Identifier (SSID) broadcasts on the wireless
access point, you are no longer able to connect to the wireless access point.
Which of the following actions should you take to restore the connection?

You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
The ABC.com network contains several File servers. You want to make sure that when your

workstation, named ABC-WS680, is connected to a private network it can only connect to
ABC.com’s File servers.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the network have Microsoft Windows
Server 2008 installed and all workstations have Microsoft Windows 7 installed.
The Research and Development department is working on a confidential project. The hard disks of
ABC.com’s workstations have BitLocker configured for data encryption. The BitLocker password is
stored on a USB drive. All encrypted workstations make use of Trusted Platform Model (TPM)
chips on their motherboards.
A member of the Research and Development department, named Amy Wilson, has been assigned
a workstation named ABC-WS680.Amy Wilson reports that she was not able to start ABC-WS680
due to a problematic TPM chip.
You have been instructed to recover the encrypted data from ABC-WS680.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All servers on the network have Microsoft Windows
Server 2008 installed and all workstations have Microsoft Windows 7 installed.
The ABC.com network contains a workstation, named ABC-WS680, which you have attached to a
printer named PRINTER01.You then install the printer drivers, and remove the Everyone group
from the access control list (ACL) for PRINTER01before sharing the printer.
You need to ensure that print jobs produced by employees belonging to a group named
ABC_STAFF, are able to alter those print jobs. They should not, however, have the ability to alter
print jobs produced by other ABC.com employees.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
You have been assigned a workstation, named ABC-WS13. You want to start an application using
the Runas command-line tool, with the /savecred parameter.

You want to make sure that the stored password is removed.
How would you accomplish this task?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
You have been assigned a workstation, named ABC-WS13, which has access to ABC.com’s
network via a VPN connection.
You want to make sure that the Internet is available after establishing a VPN connection. You also
want to make sure that that Internet traffic is not transmitted via the VPN connection.
Which of the following actions should you take?